Auto Dealership - Test Drive Scheduling AI (Demo)
2025•Case Study
Telephony AI that books test drives, sends reminders, and escalates to humans when needed.
The Challenge
- Slow callbacks reduce lead conversion
- Sales teams waste time on repetitive scheduling
- Fragmented channels lack consistent SLA and traceability
The Solution
Instant outbound dialing and inbound handling
Booking engine for showroom or home test drives
Reminder, reschedule, no-show recovery, and post-drive feedback flows
Human escalation for complex negotiation
Impact
Improved speed-to-lead and booking rates
Fewer no-shows via timed reminders
Higher advisor productivity
Technical
Implementation Details
Zoice voice pipeline, FastAPI orchestration endpoints, CRM integration connectors, signed webhooks, PII encryption, analytics dashboards, WhatsApp and SMS confirmations.