Healthcare
Patient Relationship Manager (PRM)

Voice and WhatsApp automation for appointments, reminders, follow-ups, and patient support.

Designed For

"Clinics and hospitals seeking to reduce no-shows and admin overhead while improving patient engagement."

Use Cases

  • Appointment booking and rescheduling

  • Reminders for visits, medication, and follow-ups

  • Basic inbound support - timings, location, preparation instructions

  • Post-visit check-ins and careplan nudges

Key Features

  • Voice and WhatsApp as primary patient channels

  • Structured intake and history collection

  • Integration with clinic scheduling and patient systems

  • Automated reminders and follow-up workflows

  • Escalation paths to staff when needed

Integrations

Clinic systems where available, calendars, WhatsApp, SMS, email, internal operations dashboards.

Impact

"Lower no-show rates, faster scheduling, reduced staff workload, and more consistent patient communication."

All Products